The day of arrival can be worrying for both the resident and family. The earlier meetings and care plan will ensure that things go as smoothly as possible.
If furniture or pictures etc. are brought in to personalise the room then our maintenance staff will install them for you.
The house manager will oversee their move and ensure that whatever support or help needed, is available.
The family will be encouraged to spend as much time as they want to ensure their relative is comfortable and re-assured and of course they can visit whenever they wish 24 hours a day.